Voyager Technology

Seamless voice solutions simplify your business

Voice solutions simplify customer reach and enhance business visibility, helping convert callers into loyal customers.

1.Automated Calling

Voice broadcasting sends pre-recorded messages to your audience. Our advanced platform handles high traffic efficiently.

Caller Identification

Caller Identification displays the name and number of incoming callers, helping you recognize and prioritize calls.

Fast Performance

Fast Performance ensures quick and efficient execution, providing rapid results without delays.

Press 1

Press 1 is a simple prompt used in automated systems to direct users to a specific action or option.

Campaign Automation

Campaign Automation streamlines marketing efforts by automatically managing and executing campaigns, saving time and improving efficiency.

Voice Campaign Analytics

Voice Campaign Analytics provides detailed insights and performance reports, helping you track the success and engagement of your voice campaigns.

Connect with Live Agent

Connect with a Live Agent for real-time assistance and direct customer support.

Campaign Rescheduling

Campaign Rescheduling lets you adjust timing for optimal campaign launch.

Upload Contacts

Upload Contacts allows you to easily transfer and store contact information into your system for seamless communication and campaign management.

2. Missed Call Number

You can publish your unique missed call number in print media, website, app and sms campaign

A person gives a missed call on this number.

Number has been added on your database in real-time

Callers will receive a SMS on mobile number with thank you message

You’ll get real-time misscall notification on your registered email

Now you or your agent can call back to this number and take the conversation further

Auto-Attendant

 Voyager Technology provides a complete, customizable cloud call center solution to reduce costs and enhance customer experience—all in one platform.

Voice Message

Voice Message allows callers to leave recorded messages when the recipient is unavailable, ensuring seamless communication.

Voice Conference

Voice Conference enables multiple participants to communicate in real-time over a shared audio call, facilitating seamless remote collaboration.

Real-Time IVR

Real-Time IVR dynamically interacts with callers, providing instant responses and guiding them through automated voice menus.

Smart Call Routing

Smart Call Routing directs calls to the most qualified agent based on skills, ensuring faster resolutions and improved customer experience.

One-Tap Call

One-Tap Call allows users to initiate a call with a single tap, simplifying the process of connecting with businesses or contacts.

Boost Team Productivity

Boost Team Productivity by implementing strategies, tools, and workflows that enhance efficiency, collaboration, and overall team output.

Tailor Call Path

Tailor Call Path lets businesses design and adjust automated steps, guiding callers through IVR based on needs.

Automatic Dialer

Automatic Dialer is a system that automatically dials phone numbers from a list, streamlining outbound calls and improving efficiency.

Control Your IVR

Control Your IVR allows you to configure, modify, and optimize your interactive voice response system for better call management and customer experience.

Call Records

Call Records store details of calls, including timestamps, durations, and caller information for analysis.

Advanced Dashboard

Advanced Dashboard offers real-time insights and key metrics for better decision-making and operations.

Smart Call Routing

Smart Call Routing directs calls to the right agent, improving response time and satisfaction.

Call Redirection

Call Redirection forwards incoming calls to another number, ensuring availability when unreachable.

Bunch ID

Bunch Id allows you to give a label to your customers. You can identify a customer when he/she calls.

Call Recording

Record live inbound or outbound calls. Stop or start live call recording. Listen your recordings anytime.

Inbound Call Blocking

Blacklist specific numbers of spammers and bots to save your time and energy. Shield your agents.

Call Monitoring

Monitor your agent’s live call to track customer service and understand your customer’s needs.

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